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Full text of "Dell: Vostro 3700 Service Manual"

Dell™ Vostro™ 3700 Service Manual 



Working on Your Computer 

Specifications 

Removing and Replacing Parts 

System Setup 

Diagnostics 



Notes, Cautions, and Warnings 

IEji NOTE: A NOTE indicates important information that helps you make better use of your computer. 

/\ CAUTI ON: A CAUTI ON indicates potential damage to hardware or loss of data if instructions are not followed. 

A\ WARNI NG: A WARNI NG indicates a potential for property damage, personal injury, or death. 

If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable. 



Information in this document is subject to change without notice. 
© 2010 Dell Inc. All rights reserved. 

Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. 

Trademarks used in this text: Dell, the DELL logo, and Vostro are trademarks of Dell Inc.; Intel and Core are either trademarks or registered 
trademarks of Intel Corporation; Microsoft, Windows, Windows Vista, and the Windows Vista start button are either trademarks or registered 
trademarks of Microsoft Corporation in the United States and/or other countries; Bluetooth is a registered trademark of Bluetooth SIG, Inc. 

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any 
proprietary interest in trademarks and trade names other than its own. 

February 2010 Rev. A00 



Back to Contents Page 

Audio Board 

Dell™ Vostro™ 3700 Service Manual 

/■\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 

Removing the Audio Board 




1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Remove the base cover . 

4. Remove the hard drive assembly . 

5. Remove the optical drive . 

6. Remove the keyboard . 

7. Remove the palm rest . 

8. Remove the screw that secures the audio board to the palm rest. 




9. Open the clip that secures the audio board cable to its connector on the audio board. 




10. Disconnect the audio board cable from its connector on the audio board. 




11. Lift the audio board up and away from the computer. 




Replacing the Audio Board 

To replace the audio board, perform the above steps in reverse order. 



Back to Contents Page 



Back to Contents Page 

Base Cover 

Dell™ Vostro™ 3700 Service Manual 

/■\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the Base Cover 




1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Remove the screws that secure the base cover to the computer. 




4. Lift up the base cover and remove it from the computer. 




Replacing the Base Cover 

To replace the base cover, perform the above steps in reverse order. 



Back to Contents Page 



Back to Contents Page 

Battery 

Dell™ Vostro™ 3700 Service Manual 

/■\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the Battery 




£j NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 

1. Follow the procedures in Before Working Inside Your Computer . 

2. Flip the computer over. 

3. Slide the battery release latch to the unlock position. 




4. Slide the other battery release latch to the unlock position. 




5. Slide the battery and remove it from the computer. 




Replacing the Battery 



To replace the battery, perform the above steps in reverse order. 



Back to Contents Page 



Back to Contents Page 

System Setup 

Dell™ Vostro™ 3700 Service Manual 

• Overview 

• Entering System Setup 

• System Setup Screens 

• System Setup Options 



Overview 

Use System Setup as follows: 

i To change the system configuration information after you add, change, or remove any hardware in your computer 

i To set or change a user-selectable option such as the user password 

i To read the current amount of memory or set the type of hard drive installed 
Before you use System Setup, it is recommended that you write down the System Setup screen information for future reference. 

/\ CAUTION: Unless you are an expert computer user, do not change the settings for this program. Certain changes can cause your computer to work 
incorrectly. 



Entering System Setup 



1. Turn on (or restart) your computer. 

2. When the blue DELL™ logo is displayed, you must watch for the F2 prompt to appear. 

3. Once this F2 prompt appears, press <F2> immediately. 

|£j NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must watch for it to display and then press 
<F2>. If you press <F2> before you are prompted, this keystroke will be lost. 

4. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then, shut down your 
computer and try again. 



System Setup Screens 



Menu — Appears on top of the System Setup window. This field provides a menu to access the System Setup options. Press < Left Arrow > and < Right 
Arrow > keys to navigate. As a Menu option is highlighted, the Options List lists the options that define the hardware installed on your computer. 



Options List — Appears on the left side of the System 
Setup window. The field lists features that define the 
configuration of your computer, including installed 
hardware, power conservation, and security features. 

Scroll up and down the list with the up- and down- 
arrow keys. As an option is highlighted, the Options 
Field displays the option's current and available 
settings. 



Options Field — Appears on the right side of Options List 

and contains information about each option listed in the 
Options List. In this field you can view information about 
your computer and make changes to your current settings. 

Press <Enter> to make changes to your current settings. 
Press <ESC> to return to the Options List. 

NOTE: Not all settings listed in the Options Field are 
changeable. 



Help — Appears on the right side of 
the System Setup window and 
contains help information about the 
option selected in Options List. 



Key Functions — Appears below the Options Field and lists keys and their functions within the active system setup field. 



Use the following keys to navigate through the System Setup screens: 



Keystroke 


Action 


< F2 > 


Displays information on any selected item in the System Setup. 


< Esc> 


Exit from current view or switch the current view to the Exit page in the 
System Setup. 


< Up Arrow > or < Down 
Arrow > 


Select an item to display. 


< Left Arrow > or < Right 
Arrow > 


Select a menu to display. 


- or + 


Change existing item value. 


< Enter > 


Select the sub menu or execute command. 


< F9 > 


Load setup default. 


< F10 > 


Save current configuration and exit System Setup. 



System Setup Options 



Main 

The Main tab lists out the primary hardware features of the computer. The table below defines the function of each option. 



Main 


System 


Displays the computer model number. 


Dell Bios Version Name 


Displays the BIOS revision. 


System Date 


Resets the date on the computer's internal calendar. 


System Time 


Resets the time on the computer's internal clock. 


Processor Type 


Displays the type of processor. 


Processor Cores 


Displays the number of processor cores. 


Processor ID 


Displays the processor ID. 


Processor Speed 


Displays the speed of the processor. 


Processor Minimum Clock Speed 


Displays the minimum clock speed of the processor. 


Processor Maximum Clock Speed 


Displays the maximum clock speed of the processor. 


L2 Cache Size 


Displays the processor L2 cache size. 


L3 Cache Size 


Displays the processor L3 cache size. 


System Memory 


Displays the total computer memory. 


Memory Speed 


Displays the memory speed. 


Memory Channel Mode 


Displays the channel mode (single or dual channel). 


DIMM A Size 


Displays the size of memory installed on the DIMM 
slot A. 


DIMM B Size 


Displays the size of memory installed on the DIMM 
slot B. 


Internal HDD 


Displays the model number of the hard drive. 


Fixed Bay Device 


Displays the model number of the drive in the fixed 
bay. 


Video Controller 


Displays the model number of the video card installed 
on your computer. 


Video BIOS Version 


Displays the BIOS version of the video card. 


Video Memory 


Displays the video memory size. 


Panel Type 


Displays the display panel type. 


Native Resolution 


Displays the native resolution of the display. 


Audio Controller 


Displays the type of the audio controller installed on 
your computer. 


WWAN 


Displays the type of wireless wide area network card 
installed on your computer. 


Bluetooth Device 


Displays the type of the Bluetooth® card installed on 
your computer. 


Wireless Device 


Displays the type of wireless card installed on your 
computer. 


AC Adapter Type 


Displays the type of the AC adapter. 



Advanced 



The Advanced tab allows you to set various functions that affect the performance of the computer. The table below defines the function of each option and its 
default value. 



Advanced 


System Configuration 


Integrated NIC 


Enable or disable the power supply to the on- 
board network card. 


Default: Enabled 


SATA Mode 


Change the SATA controller mode to either ATA or 
AHCI. 


Default: AHCI 


External USB ports 


Enable or disable the external USB ports. 


Default: Enabled 


PC card or IEEE 1394 port 


Enable or disable the IEEE 1394 port. 


Default: Enabled 


eSATA Ports 


Enable or disable the eSATA port. 


Default: Enabled 


Module Bay 


Enable or disable the module bay. 


Default: Enabled 


Fingerprint Reader 


Enable or disable the fingerprint reader. 


Default: Enabled 


ExpressCard 


Enable or disable the ExpressCard slot. 


Default: Enabled 


Camera 


Enable or disable the camera. 


Default: Enabled 


Audio MIC Function 


Enable or disable the microphone. 


Default: Enabled 


Hybrid Graphic 


Enable or disable the hybrid graphics function. 


Default: Hybrid 


Performance 
1 1 



EIST 


Allows the clock speed of the processor to be 
dynamically changed by software while minimizing 
power draw and heat dissipation. 


Default: Enabled 


Execute Disable Bit 


Allows increased protection against buffer overflow 
attacks. 


Default: Enabled 


Intel® Visualization 
Technology 


Allows a platform to run multiple operating systems 
and applications in independent partitions, allowing 
one computer to function as multiple virtual 
computers. 


Default: Disabled 


Power Management 






USB Wake Support 


Allows USB devices to wake-up the computer from 
standby. This feature is enabled only when the 
AC adapter is connected. 


Default: Enabled 


Wake On LAN 


Allows the computer to be remotely turned on. This 
feature is enabled only when the AC adapter is 
connected. 


Default: Enabled 


Post Behavior 


Adapter Warnings 


Enables or disables adapter warnings. 


Default: Enabled 


Fast Boot 


Allows the System Setup to skip certain tests 
during power on self test (POST) which decreases 
the amount of time needed to boot the computer. 


Default: Enabled 


Keyboard Click 


Enable or disable the keyboard sound. 


Default: Disabled 


Wireless 


Internal Bluetooth 


Enable or disable the Bluetooth module. 


Default: Enabled 


Internal WLAN 


Enable or disable the wireless LAN module. 


Default: Enabled 


Internal WWAN 


Enable or disable the wireless WAN module. 


Default: Enabled 



Security 



The Security tab displays the security status and allows you to manage the security features of the computer. 



Security 


Service Tag 


Displays the current service tag of the computer. 


Asset Tag 


Displays the asset tag. 


Unlock Setup Status 


Specifies whether a setup password has been 
assigned. 


Admin Password Status 


Specifies whether an admin password has been 
assigned. 


Admin Password 


Allows you to set an admin password. 


System Password Status 


Specifies whether a system password has been 
assigned. 


System Password 


Allows you to set a system password. 


Password on Boot 


Enable or disable authentication every time your 
computer boots. 


Password Bypass 


Allows you to bypass the system and hard drive 
passwords when your computer restarts. 

However, you must enter the passwords if you are 
turning the computer on from the shutdown state. 


Password Change 


Enable or disable the password change feature. 


Computrace 


Enable or disable the Computrace feature on your 
computer. 


HDD Password Configuration 


Allows you to set a password on the computer's 
internal hard drive (HDD). The hard drive password is 
enabled even when the hard drive is installed on 
another computer. 



Boot 

The Boot tab allows you to change the boot sequence. 

Exit 

This section allows you to save, discard, and load default settings before exiting from System Setup. 



Back to Contents Page 



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Bluetooth Card 

Dell™ Vostro™ 3700 Service Manual 

/:\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the Bluetooth Card 



^:— : 



1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Remove the base cover . 

4. Remove the hard drive . 

5. Remove the optical drive . 

6. Remove the keyboard . 

7. Remove the palm rest . 

8. Remove the audio board . 

9. Lift the Bluetooth® card up and away from the audio board. 




Replacing the Bluetooth Card 

To replace the Bluetooth card, perform the above steps in reverse order. 



Back to Contents Page 



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Camera 

Dell™ Vostro™ 3700 Service Manual 

/:\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the Camera 



1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Remove the base cover . 

4. Remove the hard drive . 

5. Remove the optical drive . 

6. Remove the wireless local area network (WLAN) card . 

7. Remove the keyboard . 

8. Remove the palm rest . 

9. Remove the display assembly . 

10. Remove the display bezel . 

11. Remove the tape that secures the camera to the display assembly. 




12. Disconnect the camera cable from the display assembly. 




13. Lift the camera up and away from the computer. 




Replacing the Camera 

To replace the camera, perform the above steps in reverse order. 



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Coin- Cell Battery 

Dell™ Vostro™ 3700 Service Manual 

/■\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the Coin-Cell Battery 




1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Remove the base cover . 

4. Disconnect the coin-cell battery cable from the system board. 




5. Gently pry the tabs that secure the coin-cell battery to the system board away from the coin-cell battery. 




6. Lift up the coin-cell battery and remove it from the computer. 




Replacing the Coin-Cell Battery 

To replace the coin-cell battery, perform the above steps in reverse order. 



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Diagnostics 

Dell™ Vostro™ 3700 Service Manual 

• Device Status Lights 

• Battery Status Lights 

• Battery Charge and Health 

• Keyboard Status Lights 

• LED Error Codes 



Device Status Lights 



(!) 



a 



Turns on when you turn on the computer and blinks when the computer is in a power management mode. 

Turns on when the computer reads or writes data. 

Turns on steadily or blinks to indicate battery charge status. 

Turns on when wireless networking is enabled. 

Turns on when a card with Bluetooth® wireless technology is enabled. To turn off only the Bluetooth wireless 
technology function, right-click the icon in the system tray and select Disable Bluetooth Radio. 



Battery Status Lights 



If the computer is connected to an electrical outlet, the battery light operates as follows: 

Alternately blinking amber light and blue light — An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop. 
Alternately blinking amber light with steady blue light — Temporary battery failure with AC adapter present. 
Constantly blinking amber light — Fatal battery failure with AC adapter present. 
Light off — Battery in full charge mode with AC adapter present. 
Blue light on — Battery in charge mode with AC adapter present. 



Battery Charge and Health 

To check the battery charge, press and release the status button on the battery charge gauge to illuminate the charge-level lights. Each light represents 
approximately 20 percent of the total battery charge. For example, if four lights are on, the battery has 80 percent of its charge remaining. If no lights appear, 
the battery has no charge. 

To check battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the 
battery is in good condition and more than 80 percent of its original charge capacity remains. Each light represents incremental degradation. If five lights 
appear, less than 60 percent of the charge capacity remains, and you should consider replacing the battery. 

Keyboard Status Lights 

The green lights located above the keyboard indicate the following: 
pj^ Turns on when the numeric keypad is enabled. 

fin Turns on when the Caps Lock function is enabled. 

fifl Turns on when the Scroll Lock function is enabled. 



LED Error Codes 

The following table shows the possible LED codes that may display when your computer is unable to complete a power on self test. 



Appearance 



Description 



Next Step 



ON-FLASH-FLASH 




No SODIMMs are installed 



1. Install supported memory modules. 

2. If memory is already present, reseat the module(s) one at a 
time in each slot. 

3. Try known good memory from another computer or replace the 
memory. 

4. Replace the system board. 



FLASH-ON-ON 




System board error 



1. Reseat the processor. 

2. Replace the system board. 

3. Replace the processor. 



FLASH-ON-FLASH 




Display panel error 



1. Reseat the display cable. 

2. Replace the display panel. 

3. Replace the video card/system board. 



OFF-FLASH-OFF 




Memory compatibility error 



Install compatible memory modules. 

If two modules are installed remove one and test. Try the 

other module in the same slot and test. Test the other slot 

with both modules. 

Replace the memory. 

Replace the system board. 



ON-FLASH-ON 




Memory is detected but has 
errors 



Reseat the memory. 

If two modules are installed remove one and test. Try the 

other module in the same slot and test. Test the other slot 

with both modules. 

Replace the memory. 

Replace the system board. 



OFF-FLASH-FLASH 




Modem error 



1. Reseat the modem. 

2. Replace the modem. 

3. Replace the system board. 



FLASH-FLASH-FLASH 




System board error 



1. Replace the system board. 



FLASH-FLASH-OFF 




Option ROM error 



1. Reseat the device. 

2. Replace the device. 

3. Replace the system board. 



OFF-ON-OFF 




Storage device error 



Reseat the hard drive and optical drive. 

Test the computer with just the hard drive and just the optical 

drive. 

Replace the device that is causing the failure. 

Replace the system board. 



FLASH-FLASH-ON 




Video card error 



1. Replace the system board. 



Back to Contents Page 



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Display Assembly 

Dell™ Vostro™ 3700 Service Manual 

/■\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the Display Assembly 




1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Remove the base cover . 

4. Remove the wireless local area network (WLAN) card . 

5. Remove the hard drive . 

6. Remove the optical drive . 

7. Remove the keyboard . 

8. Remove the palm rest . 

9. Flip the computer over and release the antenna cables from their routing guides on the computer. 




10. With the right side of the computer facing up, disconnect the display cable from its connector on the system board. 




11. Disconnect the antenna cables from their connectors on the system board. 




12. Disconnect the camera cable from its connector on the system board. 




13. Remove the screws that secure the display assembly to the computer. 




14. Lift the display assembly up and away from the computer. 




Replacing the Display Assembly 

To replace the display panel, perform the above steps in reverse order. 



Back to Contents Page 



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ExpressCard Cage 

Dell™ Vostro™ 3700 Service Manual 

/■\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the ExpressCard Cage 




1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Remove the base cover . 

4. Remove the hard drive . 

5. Remove the optical drive . 

6. Remove the keyboard . 

7. Remove the palm rest . 

8. Remove the ExpressCard , if applicable. 

9. Remove the screw that secures the ExpressCard cage to the computer. 




10. Open the clip that secures the ExpressCard cage cable to its connector on the system board. 




11. Disconnect the ExpressCard cage cable from its connector on the system board. 




12. Lift the ExpressCard cage up and away from the computer. 




Replacing the ExpressCard Cage 

To replace the ExpressCard cage, perform the above steps in reverse order. 



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ExpressCard 

Dell™ Vostro™ 3700 Service Manual 

/■\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the ExpressCard 




1. Follow the procedures in Before Working Inside Your Computer . 

2. Press in on the ExpressCard to release it from the computer. 




3. Slide the ExpressCard out of the computer. 




Replacing the ExpressCard 

To replace the ExpressCard, perform the above steps in reverse order. 



Back to Contents Page 



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Hard Drive 

Dell™ Vostro™ 3700 Service Manual 

/■\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 

Removing the Hard Drive 




1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Remove the base cover . 

4. Remove the screw that secures the hard-drive assembly to the computer. 



5. Slide the hard-drive assembly towards the center of the computer and lift it up and away from the computer. 




6. Remove the screws that secure the hard-drive bracket to the hard drive. 




7. Lift up the hard-drive bracket and remove it from the hard-drive assembly. 




Replacing the Hard Drive 

To replace the hard drive, perform the above steps in reverse order. 



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Back to Contents Page 

Heat Sink and Fan Assembly 

Dell™ Vostro™ 3700 Service Manual 

/:\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the Heat Sink and Fan Assembly 




1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Remove the base cover . 

4. Remove the coin-cell battery . 

5. Remove the hard drive . 

6. Remove the optical drive . 

7. Remove the wireless local area network (WLAN) card . 

8. Remove the keyboard . 

9. Remove the palm rest . 

10. Remove the display assembly . 

11. Remove the ExpressCard cage . 

12. Remove the system board . 

13. Disconnect the fan cable from its connector on the system board. 




14. Loosen the screws that secure the heat sink and fan assembly to the system board. 




15. Lift the heat sink and fan assembly up and away from the system board. 




Replacing the Heat Sink and Fan Assembly 

To replace the heat sink and fan assembly, perform the above steps in reverse order. 



Back to Contents Page 



Back to Contents Page 

I O Board 

Dell™ Vostro™ 3700 Service Manual 

/■\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the IO Board 




1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Remove the base cover . 

4. Remove the coin-cell battery . 

5. Remove the hard drive . 

6. Remove the optical drive . 

7. Remove the wireless local area network (WLAN) card . 

8. Remove the keyboard . 

9. Remove the palm rest . 

10. Remove the display assembly . 

11. Remove the ExpressCard cage . 

12. Remove the system board . 

13. Remove the screw that secures the 10 board to the computer. 




14. Lift the 10 board and turn it over. 




Replacing the IO Board 



To replace the 10 board, perform the above steps in reverse order. 



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Keyboard 

Dell™ Vostro™ 3700 Service Manual 

/■\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the Keyboard 




1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Flip the computer over with the right side facing up. 

4. Using a small plastic scribe, press in on the release latches and pry the keyboard to release it. 




5. Lift the keyboard and turn it over. 




6. Carefully open the clip to release the keyboard cable. 




7. Disconnect the keyboard cable from its connector on the system board and remove the keyboard from the computer. 




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^■b ti* ae *e 









Replacing the Keyboard 



To replace the keyboard, perform the above steps in reverse order. 



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Display Bezel 

Dell™ Vostro™ 3700 Service Manual 

/■\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the Display Bezel 




1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Remove the base cover . 

4. Remove the hard drive . 

5. Remove the optical drive . 

6. Remove the wireless local area network (WLAN) card . 

7. Remove the keyboard . 

8. Remove the palm rest . 

9. Remove the display assembly . 

10. Using a plastic scribe, gently pry under the display bezel to release it from the display assembly. 




11. Lift the display bezel and remove it from the display assembly. 




Replacing the Display Bezel 

To replace the display bezel, perform the above steps in reverse order. 



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Display Hinges 

Dell™ Vostro™ 3700 Service Manual 

/■\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the Display Hinges 







1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Remove the base cover . 

4. Remove the hard drive . 

5. Remove the optical drive . 

6. Remove the wireless local area network (WLAN) card . 

7. Remove the keyboard . 

8. Remove the palm rest . 

9. Remove the display assembly . 

10. Remove the display panel . 

11. Remove the screws that secure the display hinges to the display cover. 




12. Remove the display hinges from the display cover. 




Replacing the Display Hinges 

To replace the display hinges, perform the above steps in reverse order. 



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Display Panel 

Dell™ Vostro™ 3700 Service Manual 

/■\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the Display Panel 




1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Remove the base cover 

4. Remove the hard drive . 

5. Remove the optical drive . 

6. Remove the wireless wide area network (WLAN) card . 

7. Remove the keyboard . 

8. Remove the palm rest . 

9. Remove the display assembly . 

10. Remove the display bezel . 

11. Remove the screws that secure the display panel to the display assembly. 




12. Release the Display cable from the hinge to the left of the display panel. 




13. Carefully lift the display panel from the display assembly. 




14. Lift the display panel along with the hinges up and away from the display assembly. 




15. Remove the tape that secures the display cable to the dispaly panel. 




16. Disconnect the display cable from its connector on the display panel. 




17. Remove the screws that secure the display brackets to the display panel and remove the brackets from the display panel. 




Replacing the Display Panel 

To replace the display panel, perform the above steps in reverse order. 



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Memory 

Dell™ Vostro™ 3700 Service Manual 

/■\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the Memory Module(s) 




1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Remove the base cover . 

4. Push apart the memory retention clips to release the memory module. 




5. Remove the memory module from its connector on the system board. 




Replacing the Memory Module(s) 

To replace the memory module(s), perform the above steps in reverse order. 



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Memory Card 

Dell™ Vostro™ 3700 Service Manual 

/■\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 

Removing the Memory Card 




1. Follow the procedures in Before Working Inside Your Computer . 

2. Press in on the memory card to release it from the computer. 




3. Slide the memory card out and remove from the computer. 

Replacing the Memory Card 

To replace the memory card, perform the above steps in reverse order. 



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Optical Drive 

Dell™ Vostro™ 3700 Service Manual 

/■\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the Optical Drive 




1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Remove the base cover . 

4. Remove the screw that secures the optical drive to the computer. 




5. Using a screwdriver carefully, gently pry the optical drive and remove it from the computer. 




Replacing the Optical Drive 

To replace the optical drive, perform the above steps in reverse order. 



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Palm Rest 

Dell™ Vostro™ 3700 Service Manual 

/■\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the Palm Rest 



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1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Remove the base cover . 

4. Remove the hard drive . 

5. Remove the optical drive . 

6. Remove the keyboard . 

7. Remove the rubber feet at the bottom of the computer. 




8. Remove the screws that secure the palm rest to the bottom of the computer. 




9. Flip the computer over with the right side facing up. 
10. Disconnect the speaker cable from its connector on the system board. 




11. Open the clip that secures the fingerprint data cable to its connector on the system board. 



12. Disconnect the fingerprint data cable from its connector on the system board. 



13. Open the clip that secures the audio cable to its connector on the system board. 



14. Disconnect the audio cable from its connector on the system board. 



15. Open the clip that secures the touchpad data cable to its connector on the system board. 



16. Disconnect the touchpad data cable from its connector on the system board. 



17. Open the clip that secures the media button data cable to its connector on the system board. 




18. Disconnect the media button data cable from its connector on the system board. 




19. Remove the screws that secure the palm rest to the front of the computer. 




20. Gently pry along the edges of the palm rest to release the palm rest. 




21. Lift the palm rest up and away from the computer. 




Replacing the Palm Rest 



To replace the palm rest, perform the above steps in reverse order. 



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Removing and Replacing Parts 

Dell™ Vostro™ 3700 Service Manual 

• Battery 

• ExpressCard 

• Memory 

• Optical Drive 

• Wireless Local Area Network (WLAN) Card 

• Palm Rest 

• Bluetooth Card 

• Speakers 

• Display Bezel 

• Display Panel 

• ExpressCard Cage 

• Heat Sink 

• I/O Board 



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Memory Card 
Base Cover 
Hard Drive 
Coin-Cell Battery 
Keyboard 
Audio Board 
Power-Button Board 
Display Assembly 
Camera 
Display Hinges 
System Board 
Processor 



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Processor 

Dell™ Vostro™ 3700 Service Manual 

/■\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the Processor 




1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Remove the base cover . 

4. Remove the coin-cell battery . 

5. Remove the hard drive . 

6. Remove the optical drive . 

7. Remove the wireless local area network (WLAN) card . 

8. Remove the keyboard . 

9. Remove the palm rest . 

10. Remove the display assembly . 

11. Remove the ExpressCard cage . 

12. Remove the system board . 

13. Remove the heat sink and fan assembly . 

14. Using a flat-blade screwdriver, rotate the cam screw counterclockwise to release the processor from its socket on the system board. 




15. Lift the processor up and away from the system board. 




Replacing the Processor 



/"\ CAUTION: While replacing the processor, ensure that the cam lock is in the fully open position before seating the processor module. 

A processor module that is not properly seated can result in an intermittent connection or permanent damage to the microprocessor and Zl F 
socket. 

To replace the processor, perform the above steps in reverse order. 



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Power- Button Board 

Dell™ Vostro™ 3700 Service Manual 

/■\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the Power-Button Board 



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1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Remove the base cover . 

4. Remove the hard drive . 

5. Remove the optical drive . 

6. Remove the keyboard . 

7. Remove the palm rest . 

8. Remove the screw that secures the power-button board to the palm rest. 




9. Open the clip that secures the power-button cable to its connector on the power-button board. 




10. Disconnect the power-button cable from the power-button board. 




11. Lift the power-button board up and away from the computer. 




Replacing the Power-Button Board 

To replace the power-button board, perform the above steps in reverse order. 



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Speakers 

Dell™ Vostro™ 3700 Service Manual 

/:\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the Speakers 




1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Remove the base cover . 

4. Remove the hard drive . 

5. Remove the optical drive . 

6. Remove the keyboard . 

7. Remove the palm rest . 

8. Remove the tape that secures the speaker cable to the front of the palm rest. 




9. Remove the tapes that secure the speaker cables to the back of the palm rest. 




10. Remove the screws that secure the speakers to the palm rest. 




11. Release the speakers from the palm rest. 




12. Release the speaker cables from their routing guides on the palm rest and remove the speakers from the palm rest. 




Replacing the Speakers 

To replace the speakers, perform the above steps in reverse order. 



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Specifications 

Dell™ Vostro™ 3700 Service Manual 



Communications 

Processor 

ExpressCard 

Keyboard 

System Information 

Battery 

Audio 

Touchpad 



* 


AC Adapter 


* 


Ports and Connectors 


* 


Drives 


* 


Video 


* 


Physical 


* 


Environmental 


* 


Display 


* 


Memory 



NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Starts Help and Support and select the 
option to view information about your computer. 



System Information 


Chipset 


Intel® HM57 


DRAM bus width 


64 bits 


Flash EPROM 


4 MB 


PCI-E bus 


xl6 PCI Express 



Processor 


Types 


Intel Core™ i3 series 
1 ntel Core i5 series 
1 ntel Core i7 series 


LI cache 


32 KB per core 


L2 cache 


256 KB per core 


L3 cache 


up to 4 MB shared 



Memory 


Type 


DDR3 SDRAM 


Speed 


1066 MHz or 1333 MHz 

NOTE: Intel Core i3/i5/i7 dual-core processors 
shipped with your computer support both 1066 Hz 
and 1333 MHz memory modules. However, the 
dual core processors will operate at 1066 MHz 
memory module only. 


Connectors 


two SODIMM slots 


Module capacities 


1 GB, 2 GB, or 4 GB 


Minimum memory 


1 GB 


Maximum memory 


8 GB 


NOTE: Only 64-bit operating systems can detect memory capacities greater than 4 GB. 



Video 


Type 


supports both integrated and discrete video 


Controller 


1 ntegrated 


Intel Graphics Media Accelerator HD 


Discrete 


NVIDIA GeForce GT 330M 


Output 


15-pin VGA connector 



Audio 


Type 


two-channel high-definition audio codec (HDA) 


Controller 


IDT92HD81 


Speakers 


two 


Internal speaker amplifier 


2 W channel 


Volume controls 


media control buttons, program menus 



Communications 


Modem 


supports external USB modem only (optional) 


Network adapter 


Realtek RTL8111TL 



Wireless 


wireless local area network (WLAN) 
Bluetooth® 



ExpressCard 


NOTE: The ExpressCard slot does NOT support PC Cards. 


ExpressCard connector 


ExpressCard slot 


Cards supported 


34 mm ExpressCards 



Ports and Connectors 


Audio 


microphone connector, stereo headphone/speakers 
connector 


Video 


15-pin VGA connector 
19-pin HDMI connector 


IEEE 1394a 


one 4-pin connector 


Network adapter 


RJ-45 connector 


USB 


four USB 2.0-compliant connector 

one eSATA/USB 2.0-compliant connector 


Memory card reader 


8-in-l memory card reader 


Mini-Card 


PCI-E half-mini card support for WLAN 



Drives 


Hard drive 


SATA 2 HDD 

SATA 2 Mobile HDD 


Optical drives 


DVD+/-RW 
Blu-ray 



Display 


Type 


17.30-inch, anti glare (AG), true life (TL), high 
definition white light emitting diode (WLED) 


Active area (X/Y) 


381.89 mm x 214.81 mm 


Dimensions 


Height 


232.80 mm (9.17 inches) 


Width 


398.10 mm (15.67 inches) 


Diagonal 


431.80 mm (17.00 inches) 


Maximum resolution 


1600 x 900 at 262 K colors 


Maximum brightness 


200 nits 


Operating angle 


0° (closed) to 135° 


Refresh rate 


60 Hz 


Viewing angles 


Horizontal 


40/40 


Vertical 


10/30 


Pixel pitch 


0.23868 mm (0.01 inch) 



Keyboard 


Number of keys 


United States: 102 keys 
United Kingdom: 103 keys 
Brazil: 105 keys 
Japan: 106 keys 


Layout 


QWERTY/AZERTY/Kanji 



Touchpad 


Active area: 


X-axis 


90.00 mm 


Y-axis 


45.20 mm 



Battery 


Type 


6-cell "smart" lithium ion (2.6 AHr) 
9-cell "smart" lithium ion (2.8 AHr) 


Charge time with computer off 


approximately 4 hours (on a fully discharged battery) 


Operating time 


battery operating time varies depending on operating 
conditions and can significantly reduce under certain 
power-intensive conditions. 


Life span 


approximately 300 charge/discharge cycles 


Depth 





6-cell 


57.80 mm (2.27 inches) 


9-cell 


57.80 mm (2.27 inches) 


Height 


6-cell 


20.80 mm (0.82 inch) 


9-cell 


40.15 mm (1.58 inches) 


Width 


6-cell/9-cell 


255.60 mm (10.06 inches) 


Weight 


6-cell 


340.00 g (0.75 lb) 


9-cell 


504.50 g (1.11 lb) 


Voltage 


11.10 VDC 


Temperature range 




Operating 


°C to 35 °C (32 °F to 95 °F) 


Storage 


-40 °C to 65 °C (-40 °F to 149 °F) 


Coin-cell battery 


3 VCR2032 lithium coin cell 



AC Adapter 


Type 




1 nput voltage 


100 VAC-240 VAC 


Input current (maximum) 


1.5 A 


1 nput frequency 


50 Hz-60 Hz 


Output power 


130 W 


Output current 


6.70 A (continuous) 


Dimensions 


Depth 


76.20 mm (3.00 inches) 


Height 


25.40 mm (1.00 inch) 


Width 


154.70 mm (6.09 inches) 


Temperature range 




Operating 


°C to 35 °C (32 °Fto 95 °F) 


Storage 


-40 °C to 65 °C (-40 °F to 149 °F) 



Physical 


Depth 


271.00 mm (10.66 inches) 


Height 


26.80 mm-34.40 mm (1.05 inches-1.35 inches) 


Width 


410.8 mm (16.17 inches) 


Weight 


2.90 kg (6.39 lb) 

with a 6-cell battery and media drives 



Environmental 


Temperature range: 


Operating 


°C to 35 °C (32 °Fto 95 °F) 


Non-operating 


-40 °C to -65 °C (-40 °F to -149 °F) 


Relative humidity (maximum): 


Operating 


10 % to 90 % (noncondensing) 


Non-operating 


20 % to 95 % (noncondensing) 


Maximum vibration: 


Operating 


0.66 Grms (2 Hz-600 Hz) 


Non-operating 


1.30 Grms (2 Hz-600 Hz) 


NOTE: Vibration is measured using a random-vibration spectrum that simulates user environment. 


Maximum shock: 


Operating 


110 G (2 ms) 


Non-operating 


160 G (2 ms) 


NOTE: Shock is measured with hard drive in head-parked position and a 2 ms half-sine pulse. 



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System Board 

Dell™ Vostro™ 3700 Service Manual 

/:\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the System Board 




1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Remove the base cover . 

4. Remove the coin-cell battery . 

5. Remove the hard drive . 

6. Remove the optical drive . 

7. Remove the wireless local area network (WLAN) card . 

8. Remove the memory . 

9. Remove the keyboard . 

10. Remove the palm rest . 

11. Remove the ExpressCard cage . 

12. Remove the display assembly . 

13. Disconnect the DC-in cable from its connector on the system board. 




14. Remove the screws that secure the system board to the computer. 




15. Gently lift the system board up and away from the computer. 




Replacing the System Board 

To replace the system board, perform the above steps in reverse order. 



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Wireless Local Area Network (WLAN) Card 

Dell™ Vostro™ 3700 Service Manual 

/■\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 



Removing the WLAN Card 




1. Follow the procedures in Before Working Inside Your Computer . 

2. Remove the battery . 

3. Remove the base cover . 

4. Disconnect the antenna cables from the WLAN card. 




5. Remove the screw that secures the WLAN card to the system board. 




6. Gently pull the WLAN card away from its connector on the system board and remove it from the computer. 




Replacing the WLAN Card 

To replace the WLAN Card, perform the above steps in reverse order. 



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Working on Your Computer 

Dell™ Vostro™ 3700 Service Manual 



Before Working Inside Your Computer 

Recommended Tools 

Turning Off Your Computer 

After Working Inside Your Computer 



Before Working I nside Your Computer 



Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, 
each procedure included in this document assumes that the following conditions exist: 

i You have performed the steps in Working on Your Computer. 

i You have read the safety information that shipped with your computer. 

i A component can be replaced or— if purchased separately-installed by performing the removal procedure in reverse order. 

/:\ WARNI NG: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best 
practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory compliance. 

/"\ CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as 

authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not 
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 

/\ CAUTI ON: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal 
surface, such as a connector on the back of the computer. 

/"\ CAUTI ON: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal 
mounting bracket. Hold a component such as a processor by its edges, not by its pins. 

/\ CAUTI ON: When you disconnect a cable, pull on its connector or on its pull- tab, not on the cable itself. Some cables have connectors with locking 
tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep 
them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented 
and aligned. 

|£j NOTE: The color of your computer and certain components may appear differently than shown in this document. 

To avoid damaging your computer, perform the following steps before you begin working inside the computer: 

1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. 

2. Turn off your computer (see Turning Off Your Computer ). 

3. If the computer is connected to a docking device (docked) such as the optional Media Base or Battery Slice, undock it. 

,A CAUTI ON: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. 

4. Disconnect all network cables from the computer. 

5. Disconnect your computer and all attached devices from their electrical outlets. 

6. Close the display and turn the computer upside-down on a flat work surface. 

/\ CAUTI ON: To avoid damaging the system board, you must remove the main battery before you service the computer. 

7. Remove the main battery (see Battery ). 

8. Turn the computer top-side up. 

9. Open the display. 

10. Press the power button to ground the system board. 

/\ CAUTI ON: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the display. 

,-•"'••,_ CAUTI ON: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back 
of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal 
components. 

11. Remove any installed ExpressCards or Smart Cards from the appropriate slots. 

12. Remove the hard drive (see Hard Drive ). 

Recommended Tools 

The procedures in this document may require the following tools: 

Small flat-blade screwdriver 

#0 Phillips screwdriver 

#1 Phillips screwdriver 

Small plastic scribe 

Flash BIOS update program CD 

Turning Off Your Computer 

/\ CAUTI ON: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer. 

1. Shut down the operating system: 



I n Windows Vista®: 

Click Start ^* , then click the arrow in the lower-right corner of the Start menu as shown below, and then click Shut Down. 



i In Windows® XP: 

Click Start -> Turn Off Computer -> Turn Off. 

The computer turns off after the operating system shutdown process is complete. 

2. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut 
down your operating system, press and hold the power button for about 6 seconds to turn them off. 



After Working I nside Your Computer 

After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer. 

/\ CAUTI ON: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for 
other Dell computers. 

1. Connect any external devices, such as a port replicator, battery slice, or media base, and replace any cards, such as an ExpressCard. 
/\ CAUTI ON: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 

2. Connect any telephone or network cables to your computer. 

3. Replace the battery . 

4. Connect your computer and all attached devices to their electrical outlets. 

5. Turn on your computer. 

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